Our Calverton Culture, what makes us different from our competitors

Not the Biggest, But the Best - it's the Calverton Culture

Posted: 17th October 2018
Here at Calverton Finance we don’t profess to be the biggest in the factoring market. Nor do we want to be. What we do profess to be however, is the best.
 
Being big often means giving up those one-on-one personal relationships, which are so important in business. In fact, we make a conscious effort not to be a huge multinational company; treating clients like numbers. Instead, our effort is focused on being the best, providing the best possible service we can to all our Clients. We know each and every one of our Clients, knowing them by company and name, we build relationships with them and get a deep understanding of how they operate.
 
Company Director of Max Furnishings agrees, “We got in contact with Calverton Finance as they were highly recommended to us. We did consider other providers but Calverton shone out as clear leaders in their field.  A big factor to this was their size – not too big, not too small. What they offer is tailored, one-to-one customer service”.
 
Our attention to detail means we can proudly say...
  • We have been crowned winners of the coveted ‘Business Money’ magazine awards.
  • We have been recognised for our outstanding contribution at the recent RI Awards.
  • It’s why 92% of our Clients would recommend us.
  • It’s why we have the highest customer retention figures in the industry.
 
You see it’s the Calverton culture.
 
Yes, whilst many companies offer invoice factoring, it’s the customer service that makes us so different. When you sign up with us you are paired with your own personal Client Manager, and your own team of Credit Controllers to help you run your business at its optimal level.  We ensure that your cashflow is constantly positive to enable you to grow your business unrestricted by lack of funds.
 
As Focused Recruitment’s, Operations Director says, “Having met the Calverton team we were immediately put at ease, knowing our business was in safe hands. The service and their knowledge, from the very first meeting, was faultless".
 
We are extremely proud of our customer services team – each and every one carries out their role with integrity, positivity, adaptability and flexibility. They are naturally engaging, with a genuine passion for helping people; going over and above for our Clients as a matter of course. It’s the Calverton way.
 
Without our Clients we are nothing. We appreciate that, which is why we treat them as they deserve... valued, respected and a part of our team.
 
“I firmly believe that a business is only as good as its staff, and extended team. That’s why I would have no doubt in recommending Calverton Finance. We need good council and input from the best people in the industries, at Frontera London, together with Calverton, we have just that", says Managing Director of Frontera London.
 
So, for outstanding customer service, combined with a bespoke award winning facility, get in touch with us today – see just how invoice factoring, will help your business with cashflow and working capital, not to mention peace of mind. Call us on 01908 268888.